Improvement to booking system

Posted on April 20, 2021

TeamUp booking system improvement @ December 2021

Following an anomaly in the booking system that was frustrating some of you when booking a class, we are delighted to say that TeamUp have sorted this issue out, and booking a class is now fully automated again (when you select a class on the schedule, the system will guide you through the process, including purchasing the relevant class pack if needed).

How to Book a Class

  • Select the class you want to book on the schedule above or see full view here
  • Sign in to your Yogawest/TeamUp account, or create a new account
  • If you have a valid pack or a credit on your account, that can be used to book your class
  • If you need to purchase a pack the system will guide you through that and then use it to reserve your class (check that you have received a confirmation email so you know your place is booked)
  • Available packs can be viewed and purchased in advance here (or by selecting ‘packages’ on the 3 lines above the schedule). You will then have it sitting on your account ready to book a class (or classes) with.

If you have any questions, or need any help with booking a class, drop Helen a line.

Posted in Booking, Online classes

Easter Timetable 2021

Posted on March 18, 2021

While schools are on holiday over Easter, some Yogawest teachers are taking a break, and we are running a reduced timetable from 2–14 April.

See the list of Easter holiday classes below and as usual check and book your favourite classes on the online timetable.

Timetable 2–14 April

 

Posted in Advanced, Bristol, Classes, Diana Penny, Easter timetable, General, holiday, holiday opening times, Intermediate, Iyengar Yoga, Jacob Rihosek, Janet Hartley, Joanna Lambe, lockdown, Online classes, Teachers, timetable, Yoga

Welcome to Helen

Posted on January 12, 2021

A warm welcome to Helen Chope, who has joined the Yogawest team.

Helen has taken on many of Diana’s roles while Diana is not physically in Bristol and is the first point of contact at Yogawest. (Diana is in Peru for a few months with her husband Michael, who is working there.)

Helen is a long term Yogawest student with many years of Iyengar experience. Coming from a restaurant background – most recently managing Prego, a local Italian restaurant, for a decade –  Helen is well qualified and is a great addition to the team.

Many of you know Helen already as a Yogawest student, or, this being Bristol, perhaps she is a friend of yours already!

You can contact Helen by email directly here or via the reception email here

Posted in Bristol, helen, Helen Chope, receptionists, Yoga

Christmas Timetable 2020

Posted on December 21, 2020

Classes running
22 December–1 January

xmastreepose-150x150A big Thank You to the Yogawest teachers who are keeping class going over the Christmas period. Some teachers are taking a well-earned break: check the details below and book your class on the online timetable.

The fuller Yogawest online timetable resumes on Saturday 2nd January 2021.

Classes Running

 

 

 

 

 

Timetable for your fridge

Download the reduced Christmas 2020 timetable here

Posted in BKS Iyengar, Booking, Bristol, Christmas, Classes, General, holiday, holiday opening times, Intermediate, Jacob Rihosek, Janet Hartley, Joanna Lambe, Luke Hutchison, news, Online classes, Teachers, timetable, Yoga

Classes are still running online at Yogawest

Posted on November 26, 2020

Online classes

Our timetabled classes are running online until 17 June 2021. In-house classes restart on 18 June. STOP PRESS We hope to offer an online ‘extra’ class option over alongside our in-house classes: watch this space for details tbc.

Please book your online class as usual in your Yogawest account: you can use your existing packs or choose to pay the full or a reduced fee.

Thank you to the wonderful Yogawest teachers who have been looking after the Yogawest community online during the pandemic: we know how challenging it has been and are full of admiration of how you have all coped and adapted and blossomed in the virtual world. It is clear that we ALL want to get back to real life classes as soon as we can!

Cost of online classes

Many of our regulars have wanted to pay for their online classes at the full class fee during the pandemic which is very much appreciated, but we do recognise that not everyone can do that, so we offer an ‘Online Reduced Rate’ class pack giving (approximately) a third off most classes.

Online class reduced rate £10 Available for classes (up to 90mins) that are usually in the studio and are run online during lockdown.

Online 2-hr class reduced rate £15 Available for classes (up to 90mins) that are usually in the studio and are run online during lockdown.

Timetable and Booking

See the schedule of our classes here, click on a class to see full details and make a booking.

New to Yogawest?

Set up your Yogawest account here

FAQs (about online classes)

How do I book? Click on the class you want to attend on the Yogawest calendar, then follow the instructions.
How do I get into a Zoom class? You will receive a confirmation email when you book with a link to the class in your Yogawest account: click the orange ‘video stream button’ to access the class. (You can also just click on the class on the Yogawest calendar page and log into your account).
Do I need a Zoom account? No, if you don’t have one you can access the class  via your browser.
Cancellations If you cancel before 24 hours of the start of an online class, your account will be re-credited with one class for re-use within the validity of the pack purchased. No credit is given if cancelled within 24 hours of the start of class, but do please cancel your place in your Yogawest account so we know not to expect you. Changes to your booking must be made by you in your account, regrettably Yogawest cannot action these for you by phone or email.
Minimum Numbers If numbers are low, class may not be able to run, in which case you will receive an email to let you know and your account will be re-credited.
Cover The class teacher may change to another Iyengar-qualified teacher if cover is required.

Thank you to everyone for your continued support, we hope to see you back in the Yogawest building again before too long.

Posted in Advanced, Annemarie Caracciolo, Avon Institute, Beginners, BKS Iyengar, Bristol, Classes, Community, Diana Penny, Edgar Stringer, experienced, General, Health, Intermediate, Iyengar Yoga, Jacob Rihosek, Joanna Lambe, Katy Hinchliffe, lockdown, Luke Hutchison, New to yoga, news, Sarah Dietz, Teachers, Tier 3, timetable, Yoga, Zoë Hope

Lockdown2 at Yogawest

Posted on November 4, 2020

Lockdown 2.0 until 2 December 2020

Yogawest closed it’s physical doors again on 5 November and this time around, we have transferred all our timetabled classes online. Please book your class as usual in your Yogawest account: you can use your existing packs or choose to pay the full or a reduced fee.

Thank you to the Yogawest teachers who have been teaching such wonderful socially distanced classes at Yogawest since we re-opened post ‘lockdown1’, we are very happy that we can continue these classes online during this lockdown.

Cost of classes

Although we can’t open the Yogawest building, the overheads of running the building and the business continue. Alongside so many independents, Yogawest is in survival mode and the bottom line is that we need income. Many of our regulars have offered to pay for their online classes at the full class fee during lockdown which is very much appreciated, but we do recognise that not everyone can do that, so we have introduced an ‘Online Reduced Rate’ class pack giving (approximately) a third off most classes.

Online class reduced rate £10 Available for classes (up to 90mins) that are usually in the studio and are run online during lockdown.

Online 2-hr class reduced rate £15 Available for classes (up to 90mins) that are usually in the studio and are run online during lockdown.

Timetable and Booking

See the schedule of our classes here, click on a class to see full details and make a booking.

New to Yogawest?

Set up your Yogawest account here

FAQs (about online classes)

How do I book? Click on the class you want to attend on the Yogawest calendar, then follow the instructions.
How do I get into a Zoom class? You will receive a confirmation email when you book with a link to the class in your Yogawest account: click the orange ‘video stream button’ to access the class. (You can also just click on the class on the Yogawest calendar page and log into your account).
Do I need a Zoom account? No, if you don’t have one you can access the class  via your browser.
Cancellations If you cancel before 24 hours of the start of an online class, your account will be re-credited with one class for re-use within the validity of the pack purchased. No credit is given if cancelled within 24 hours of the start of class, but do please cancel your place in your Yogawest account so we know not to expect you. Changes to your booking must be made by you in your account, regrettably Yogawest cannot action these for you by phone or email.
Minimum Numbers If numbers are low, class may not be able to run, in which case you will receive an email to let you know and your account will be re-credited.
Cover The class teacher may change to another Iyengar-qualified teacher if cover is required.

Thank you to everyone for your continued support, we hope to see you back in the Yogawest building again before too long.

Posted in Advanced, Beginners, BKS Iyengar, Bristol, Classes, Community, experienced, General, Iyengar Yoga, lockdown, New to yoga, newcomers, news, Online classes, studio, Teachers, timetable, Yoga

Pre-Covid Yogacards

Posted on October 27, 2020

Pre-pandemic Yogacards

We extended the class credits on all pre-lockdown Yogacards. These expired on 27 October 2020 which was 3 months after we re-opened following the Spring 2020 lockdown.

Many thanks to all of you that donated your unused passes to those who couldn’t afford to come otherwise.

Posted in Community, Yoga

Support Yogawest on Social Media (please!)

Posted on August 18, 2020

Yogawest has a healthy presence on social media, but we need your help: every ‘like’ helps us to be found online by current and new students, and to use our new e-booking system (Summer 2020) at full capacity, we need a few more likes on facebook…

Like us on Facebook (please!)

Have a look at our Facebook page, and please ‘like‘ it if possible: that will help us optimise our e-booking system.

Follow us on Twitter

Yogawest announces last minute updates on Twitter, and special offers and launches of events: follow us here

See us on Instagram

See Yogawest’s Instagram posts here

Post a review

Reviews (both good and constructive!) help us to improve and also to be found online which very much helps us. If you feel so inclined, we’d love it if you could let others know about us on one of the sites below:

Google post your review here
Trip Advisor post your review here
Facebook post your review on our facebook page here
Trust Pilot post your review here

Posted in facebook, Social Distancing, social media, studio, timetable, Yoga

Booking System at Yogawest

Posted on June 16, 2020

Yogawest has an e-booking system in place enabling contact-free booking and reception. All classes and events at Yogawest must be pre-booked at least 15-minutes before the start time.
Last minute Drop-in payment at reception may be possible.

How to book a class

Current classes at Yogawest are listed on the timetable here.

To book a class or a workshop at Yogawest, you will first need to register your details on our system. Register as a customer here or you can do it all on the booking page linked above.

In order to book a class you need to purchase an appropriate class pack (sometimes called a membership) on your account: you can buy a pack at the same time as you book your class, or you can pre-buy it and it will taken off your account once you book a class.

Read the full details on the Timetable page.

Get the Yogawest Newsletter

Sign up here and check in your email settings that the newsletter isn’t being auto-diverted into your junk folder!

Posted in Beginners, Booking, Classes, Community, Social Distancing, Teachers, timetable, Workshop, Yoga

Coronavirus Update

Posted on March 13, 2020

Yogawest is re-opening on 27 July!

Response at Yogawest, updated 14/7/20

Due to the global coronavirus crisis, following UK Government instruction on Monday evening 23 March 2020, all operations at Yogawest were frozen and Yogawest is currently closed.

During this time we are monitoring emails and social media where possible, but may not be able to respond immediately until we are up and running again.

The good news

The Government has now given us permission to re-open Yogawest on 27 July. More details here

How it will work

We are making structural and procedural changes at Yogawest in order to comply with government guidelines and enable everyone to be safe within the building and in class. This means a lot of change and things won’t be quite the same as they used to be. We will need full support from the teachers, receptionists and students to follow the new rules when we re-open. We know from the amazing offers of help we’ve had that the Yogawest community is eager for us to re-open when possible.

Rest assured that all Yogacards will be extended, postponed events will be rescheduled in due course, and refunds granted if the revised dates are not suitable, but this process may take a few weeks.

Further details will be published here as we have them.

FAQs

When will Yogawest re-open?
We expect this to be Monday 27 July.

How do I get the Yogawest newsletter?
Sign up here and check that the newsletter isn’t being auto-diverted into your junk folder!

Are there any online classes running?
Yes! Online classes are listed here: book your class directly with the teacher.  Bobby Clennell is teaching another online workshop for the Yogawest community and friends on the afternoon of 5th September, booking opens shortly.

How do I extend my Yogacard?
If you have a (pre-Covid19) Yogacard, first register with our booking system here then email us with a photo of your Yogacard to request a credit transfer to your account. Please bear with us as we process these changes: it might take a little time to catch up. This scheme ended on 27th October 2020!

What about postponed workshops?
As we take the first few steps towards re-opening, our priority is to launch our new non-contact booking system (you can register here) so we can launch classes and events when possible, and apply credits for unused Yogacard classes.

We cannot process any refunds until we are re-open. Courses, workshops and events will be re-scheduled where possible and refunds made according to the event t&cs if the dates are unsuitable.

Continuing your yoga practice
Those with a regular yoga practice know how important it is for health and wellbeing. We are doing what we can to help you to keep practising:
– Some Yogawest teachers are offering online classes
– Have a look at our home practice ideas.

Thank you!
We have done our best to respond to the challenges that coronavirus has presented. Many thanks to Nicola, Andy, Jon and Lou who implemented an outstanding cleaning routine while classes were still running in March, executed with rubber gloves and a smile. Thank you also to the teachers who continued to turn up to teach while class numbers were dwindling. Thank you to the students who told us that while we could keep classes running they would keep coming, to those who have offered practical help towards our re-opening and to all of you that have sent the many messages of support, love and goodwill.

We send our love to all Yogawest teachers, students and friends during this challenging time. We hope to see you all before too long.

Posted in Advanced, Beginners, Bristol, Children, Classes, early morning, experienced, Family, General, Gentle, Health, Intermediate, news, pranayama, studio, teenagers, Workshop, Yoga, yoga mats, young adults